The Ordinary
The Ordinary Natural Moisturizing Factors + HA 30ml
The Ordinary Natural Moisturizing Factors + HA is an essential lightweight hydration solution designed to restore and maintain your skin's moisture barrier. This 30ml formula combines natural moisturizing factors with hyaluronic acid, delivering deep hydration without heaviness. The synergistic blend works to plump skin, reduce fine lines, and create a smooth, supple complexion that looks refreshed and youthful. Perfect for all skin types, especially those prone to dryness or sensitivity, this moisturizer absorbs quickly and pairs seamlessly with other skincare products. The hyaluronic acid component provides multi-layer hydration, while natural moisturizing factors mimic your skin's own moisture-binding mechanisms. Apply to clean, damp skin morning and night for optimal results, allowing the formula to set before layering additional products. At just $10.99, this cult-favorite moisturizer delivers professional-grade hydration at an unbeatable price. Transform your skincare routine and discover the difference quality hydration makes—add this game-changing moisturizer to your cart today.
Shipping & Returns
The exact shipping cost to your country will be calculated at checkout based on the weight of the items in your order. Delivery times vary depending on your location.
Please be aware of your country’s customs regulations and duty-free limits when placing an order.
In the unlikely event that your item arrives damaged or there is an issue with your order, please contact us through the “Contact Us” section on our website. If you notice that your package has arrived damaged, we kindly ask that you record a video of the unboxing process and clearly show the damage. Unfortunately, without a video of the unboxing and damage, the courier service may not accept claims. We appreciate your understanding.
Frequently Asked Questions About Product
Please read our frequently asked questions to find out more.
Can I combine pre-order items with other products in one order?
Yes, you can combine pre-order items with a later release date with other products in the store. In this case, the other items will wait for the pre-order items to be released and will be shipped to you together in one package.
I placed two orders, can I combine them?
Unfortunately, no. If you placed your orders separately, they will be shipped in individual boxes and will not be combined with other orders.
Are my country’s taxes included in the product prices?
No, we are a South Korean company, and the recipient country’s taxes are not included in the product prices, as tax rates may vary in each destination country. Please consider your country’s tax laws when placing an order. Please check the maximum package value that is exempt from customs duties in your country.
Can I cancel my order?
Yes, you can cancel your order if it has not yet been shipped and if the order conditions for an exclusive product do not include a “No cancellation” policy due to the product’s exclusivity under the manufacturer’s sales terms.
I made a mistake in my delivery information, can I change it?
If your package has not been shipped yet, please contact us via the “Contact” section, and we will assist you as much as we can. If your package has already been shipped, you will need to contact your country’s postal service to request a redirection.
If I receive a damaged package or product, can I replace it?
Yes, if you receive a damaged package for any reason, you will need to record a video of the unboxing and show the damaged product. With the unboxing video, a return, refund, or replacement is possible.
If I can’t find the product I’m looking for, can you find it for me?
Yes, we can try to find the product if it is available for sale in South Korea. Please email us or reach out through social media with the details of the product you’re interested in, and we will do our best to find it for you.
Is wholesale available?
Yes, please contact us through the “Contact” section and tell us about your business. We will do our best to assist you and would be happy to collaborate.
