Refund policy
Return and Refund Policy
We want you to be completely satisfied with your purchase.
Returns Accepted Within 30 Days
You may return unopened, unused products in original packaging within 30 days of delivery for a refund or exchange. Return shipping costs are the responsibility of the customer.
Free Returns For
- Items damaged during shipping
- Incorrect items sent by our store
- Defective products
For these cases, we will cover return shipping and provide a full refund or replacement.
How To Initiate a Return
Contact us at admin@shoppinginkorea.com or call +1 (363) 212-6820 within 30 days of receiving your order. Include your order number and reason for return.
Refund Processing
Approved refunds are processed within 5-10 business days to the original payment method.
Non-Returnable Items
Opened cosmetic and skincare products cannot be returned for hygiene reasons, unless damaged or defective on arrival.